Task 3 : Requesting Service And Confirmation Service

Requesting A service

ABC, inc

                Jl. Gatot Subroto Jakarta Tel (021) 555-6677

Fax (021) 555-6656

November 20, 2015

James Parcker

Manager Building Buana Jaya

Building Buana Jaya

Jl. South Jakarta No. 245 Jakarta, Indonesia

Dear Mr James

In a telephone conversation yesterday, we discussed plans for a birthday celebration in the building Buana Jaya. I want to confirm the plan to you.

The date for the anniversary celebration is the 15th of December. 7 pm  to 10 p.m. And 100 invited guests will attend. we will need a large room that can accommodate all the invited guests

As we have discussed, we will need 20 tables and chairs, a microphone, speakers, air conditioning, desk chair, projector and room decor.

At 8 pm, we will serve you dinner. I would appreciate you fax me with menu selection soon a possible. but no latter than december 5th.

I also will receive the projected costs for the celebration of our day, You do not need to include the cost of catering eat malam.sehingga can be sent via fax or email me costs are projected by november 31th. I will give you a confirmation at the end of our booking on november 31th.

I want to thank you for your assistance in planning a birthday celebration us.I hope to see you next week when I see you have other facilities.

Best wishes

Curt mark

Mrs.Ratna

Confirmation Service

Dear Mrs.Ratna

Thank you for the letter you sent on november 20th last.  letter stating your interest in the building Buana Jaya,. This letter is our confirmation. The next call to discuss the cost of your anniversary

We understand you want to book the facilities in the building buana jaya on the 15th of December. With 100 invited guests. And you'll need one large room that can accommodate all the guests you invite.

As you requested, we will provide 20 tables and chairs microphones, and speakers, as well as the great room of the projector. These requests may be submitted two weeks before the date of the anniversary celebration.

As you requested, I will fax the projected costs on  november 31th,  and once you decide what is needed and what kind of meal, we can complete the estimated costs.

I appreciate you for planning a reception in our building, we hope to show you when you visit our facility this week.

Business Phone Call And Email Advertising

· Business Phone call

Secretary: Good morning, red taxi company. Can I help you?

Rendi: Good morning, may I speak with mr. Lucky Smith, please?

Secretary: Who is calling?

Rendi: My name is Rendi pradana

Secretary: Could you spell it please?

Rendi : It's  R-E-N-D-I

Secretary: Ok, please hold a second will transfer your call

................... (Dial tone)

Mr Lucky: hello

Rendi: Is this lucky smith?

Mr Lucky: Speaking

Rendi: how would you be willing to buy the perfume of our products to be used as a fragrance in your taxi?

Mr Lucky : I'm sorry, I can not decide the answer right now, I have to consider, but I will make a decision as soon as possible

Rendi: Well sir, awaited good news as soon as possible, hopefully you want to buy our fragrance products, thank you sir, good bye

Mr Lucky : good bye

·         Make a appointment

Secretary: Good morning, red taxi company. Can I help you?

Rendi : Good morning, can i speak with mr. Lucky Smith, please?

Secretary : Who is calling?

Secretary : My name is Rendi pradana

Rendi : Could you spell  it please?

Secretary: it’s  R-E-N-D-I

Rendi : Ok, please hold a second will transfer your call

................... (Dial tone)

Mr Lucky : Hello

Rendi : Is this lucky smith?

Mr Lucky : Speaking

Rendi : Can I meet with you to offer a product of our latest fragrance?

Mr Lucky : of course , you can come to the central office tomorrow at 10 am

Rendi : ok sir, i will come on time, thanks for your time. See you tomorrow

Mr Lucky : see you tomorrow

·         Cancelling appointment

Secretary: good morning, red taxi can I help?

Rendi: good morning, can I meet Mr.Lucky?

secretary: whether it has made an appointment with Mr. Lucky?

Rendi : I've made an appointment in advance

Secretary: okay..i will transfer your call to Mr.Lucky. wait a minute

........ (Dial tone)

Mr.Smith: hello,is this Mr.Lucky , speaking

Rendi: today I will visit to your office, are you not busy?

Mr lucky: I’m  sorry, it turns out today I have an appointment with another client

Rendi : i understand it does not matter

Mr.Lucky: you can come back tomorrow, I'll meet you.

Rendi: Allright  thank you sir, see you tomorrow

Mr. Lucky : see you tomorrow

Email Advertisment

to Mrs / Mr

I'm from the perfume car company,. I want to offer a new product from my company. Our company has just released a new product such as vanilla, green tea, and lavender. the aroma is very refreshing and very suitable for relaxation.

if you are interested, please call 0812-0000-0000 or by replying to this email with the format:

buyer:

types of orders:

the number of orders:

thank you